DATA CENTER SPECIALIST
This 3-day course provides in-depth knowledge of all key components and aspects of a Mission Critical Datacenter facility. Participants are provided with various datacenter design case studies (e.g., single line diagrams, DCO layouts) from information presented is put into practice. Participants present key findings to their peers with the intent of improving and correcting design and operational flaws.
Intended Audience
Individuals who have direct responsibilities of datacenter operations and maintenance and requires a thorough understanding of the key components and aspects of Mission Critical Datacenter facilities operation and maintenance at a Specialist level. For example: Datacenter Operations Managers, Datacenter Designers, Facilities Managers, IT Service Delivery Managers, IT Technical Marketing and Technical Sales Representatives, IT Department Managers.
Exam
Attendees will take a 2-hour Certified Datacenter Specialist exam. Attendees who pass the exam will be awarded the “Certified Datacenter Specialist” (CDCS) certificate. This is an industry recognized and prestigious certificate. Such a distinction will open doors to many professional facility management and datacenter jobs both locally, nationally, and internationally. The CDCS certificate is valid for 3 years, after which 1.5-day refresher course and a 2-hour exam will be required to maintain CDCS certification.
CERTIFIED DATACENTER OPERATION MANAGER
The Certified Data Centre Operations Manager course is a two day course designed to expose participants to the key elements involved in day to day IT Operations. It will highlight the overall framework needed to run an IT organization in a controlled manner as demanded in volatile and high availability business organizations. Proven best practices will be addressed upon in order to reveal detailed inside information on how to get the most out of IT Operations, whereas results are instantly accomplished without making huge investments in soft– or hardware. By virtually touching the IT Operations processes end-to-end, all aspects relevant for being successful in running and maintaining critical data center’s are available.
Intended Audience
The primary audience for this course are system and network engineers, Infrastructure / Operational Managers and CIO’s that are responsible for delivering and improving high quality IT Operations in business critical environments.
Exam
Certification exams will be administered at the end of the last day of the course. The exam is a one-hour, 40 questions, closed book exam. Results of the exam pass/fail will be communicated to the attendee within two weeks after the examination. Attendees who pass the exam will receive the official ‘Certified Data Centre Operations Manager Certificate.
Our advantage?
The course is conducted by a veteran in the ITIL industry. The instructor is a contributor to the production and publication of the ITIL® Service Delivery volume. He was also a member of the team for quality assurance for the most recent itSMF publication, “IT Service Management – an Introduction”.
This is one of the reasons why our partner, EPI, guarantees all participants in our ITIL-Foundation training pass their exam for full certification. Please note: Conditions apply with regard to the EPI guarantee. Please contact us for details.
