CDFOM - Certified Data Centre Facilities Operations Manager
This 3-day course is designed to expose participants to in-depth knowledge about managing data centre operation which includes the following key subject matters such as; capacity planning, latest green initiatives, how to properly commission and de-commission equipment, compliance to safety standards, statutory compliance and international standards, managing people.
Additionally vendor management, handling incident/crisis management as well the how to keep operations really simple, manageable, effective and efficient will receive full attention in this course.
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Intended Audience
The primary audience for this course is an IT, Facilities or Data Centre Operations professional working in and around the data center (representing both end-customers and/or service provider/facilitators) and having responsibility to achieve and improve hi-availability and manageability of the Data Centre, such as: Data centre managers, Operations / Floor / Facility managers, data centre engineers, network/system engineers/data centre sales/consultants.
Prerequisites
It is advisable for the participants to have some experience in data center operations although it is not required. It is highly recommended to attend the CDCP® course before attending the CDFOM® course.
Course Benefits
After completion of the course the participant will be able to:
- Setup a data center facilities operations team
- Manage and motivate your facilities management team
- Setup SLA’s and manage them including liabilities, KPI’s, etc.
- Manage vendors and measure their performance
- Manage physical security taking into account requirements of standards such as ANSI/TIA-942 etc.
- Manage safety & statutory requirements
- Effectively and efficiently manage data center operations
- Manage documents
- Setup equipment life cycle including testing
- Define data center design limits and set-up and manage a proper capacity management plan
- Commission and decommission equipment
- IT cable management
- Manage the day-to-day data center operations